{"id":1477,"date":"2019-10-22T11:25:44","date_gmt":"2019-10-22T09:25:44","guid":{"rendered":"https:\/\/www.appartamentirocca.it\/termes-et-conditions\/"},"modified":"2019-12-28T09:09:09","modified_gmt":"2019-12-28T08:09:09","slug":"termes-et-conditions","status":"publish","type":"page","link":"https:\/\/www.appartamentirocca.it\/fr\/termes-et-conditions\/","title":{"rendered":"Termes et conditions"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb3.22&Prime; custom_margin=\u00a0\u00bb-146px|||\u00a0\u00bb custom_margin_tablet=\u00a0\u00bb\u00a0\u00bb custom_margin_phone=\u00a0\u00bb-100px||\u00a0\u00bb custom_margin_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb custom_padding=\u00a0\u00bb0px|0px|0px|0px\u00a0\u00bb z_index_tablet=\u00a0\u00bb500&Prime;][et_pb_row _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb0px||0px|\u00a0\u00bb z_index_tablet=\u00a0\u00bb500&Prime;][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.25&Prime; 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background-color:RGBA(255,255,255,0);\"><img decoding=\"async\" style=\"width: 100%; max-width:10000px; display: block;opacity:0;\" class=\"n2-ow\" src=\"data:image\/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZlcnNpb249IjEuMCIgd2lkdGg9IjEyMDAiIGhlaWdodD0iNTAwIiA+PC9zdmc+\" alt=\"Slider\" \/><\/div><\/div>\n<p>&nbsp;[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb3.22&Prime; custom_padding=\u00a0\u00bb80px||80px\u00a0\u00bb][et_pb_row module_id=\u00a0\u00bbappartamenti\u00a0\u00bb _builder_version=\u00a0\u00bb3.25&Prime; background_size=\u00a0\u00bbinitial\u00a0\u00bb background_position=\u00a0\u00bbtop_left\u00a0\u00bb background_repeat=\u00a0\u00bbrepeat\u00a0\u00bb custom_padding=\u00a0\u00bb0px||0px\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb3.25&Prime; custom_padding=\u00a0\u00bb|||\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_text admin_label=\u00a0\u00bbTesto\u00a0\u00bb _builder_version=\u00a0\u00bb3.27.4&Prime; text_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb text_letter_spacing=\u00a0\u00bb1px\u00a0\u00bb text_line_height=\u00a0\u00bb2em\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_text_align=\u00a0\u00bbleft\u00a0\u00bb header_2_font_size=\u00a0\u00bb30px\u00a0\u00bb header_2_letter_spacing=\u00a0\u00bb1&Prime; header_2_line_height=\u00a0\u00bb1.7em\u00a0\u00bb z_index_tablet=\u00a0\u00bb500&Prime; header_2_font_size_tablet=\u00a0\u00bb\u00a0\u00bb header_2_font_size_phone=\u00a0\u00bb20px\u00a0\u00bb header_2_font_size_last_edited=\u00a0\u00bbon|phone\u00a0\u00bb]<\/p>\n<h2>Termes et conditions<\/h2>\n<p>[\/et_pb_text][et_pb_text admin_label=\u00a0\u00bbTermini e condizioni\u00a0\u00bb module_class=\u00a0\u00bbcondizioni-titoli\u00a0\u00bb _builder_version=\u00a0\u00bb4.0.7&Prime; text_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb header_font=\u00a0\u00bb||||||||\u00a0\u00bb header_line_height=\u00a0\u00bb2em\u00a0\u00bb header_3_font=\u00a0\u00bbMontserrat||||||||\u00a0\u00bb header_3_text_align=\u00a0\u00bbleft\u00a0\u00bb header_3_text_color=\u00a0\u00bb#6765D4&Prime; header_3_font_size=\u00a0\u00bb20px\u00a0\u00bb]Appartements Rocca loue des appartements \u00e0 usage exclusivement touristique et de loisirs.<br \/>\nPropri\u00e8taire: Rocca Costantino, Piazza Umberto I, 20 \u2013 12065 Monforte d\u2019Alba (Italie)<br \/>\nH\u00f4te : toute personne qui loue l\u2019appartement pour vacances \u00e0 son nom.<\/p>\n<h3>Conditions g\u00e9n\u00e9rales<\/h3>\n<p>Nous vous recommandons de lire avec attention et de respecter<br \/>\n&#8211; Les termes et conditions g\u00e9n\u00e9rales de location<br \/>\n&#8211; Les termes et conditions g\u00e9n\u00e9rales de paiement<br \/>\nEn cas de non respect de celles-ci, il est possible de perdre la possibilit\u00e9 d\u2019occuper le logement sans pour autant \u00eatre exon\u00e9r\u00e9 du paiement.<\/p>\n<h3>P\u00e9riode de s\u00e9jour<\/h3>\n<p>Un s\u00e9jour de mininum deux nuits est exig\u00e9.<\/p>\n<h3>R\u00e9servation et paiement<\/h3>\n<p>Il est possible de r\u00e9server<br \/>\n&#8211; en consultant notre site web www.appartamentirocca.it<br \/>\n&#8211; en t\u00e9l\u00e9phonant au +39 0173787156 ou +39 3386035231<br \/>\n&#8211; en envoyant un mail \u00e0 l\u2019adresse : <a href=\"mailto:enoteca.rocca@gmail.com\">enoteca.rocca@gmail.com<\/a> &#8211;\u00a0<a href=\"mailto:info@appartamentirocca.it\">info@appartamentirocca.it<\/a><\/p>\n<p>V\u00e9rifi\u00e9 la disponibilit\u00e9 r\u00e9elle par notre personnel, vous recevrez un mail de confirmation avec le montant de la caution (\u00e9gal au co\u00fbt de la premi\u00e8re nuit)<br \/>\nApr\u00e8s avoir v\u00e9rifi\u00e9 la disponibilit\u00e9, vous recevrez un mail de confirmation avec le montant de la caution (\u00e9gal au prix de la premi\u00e8re nuit) que vous pourrez payer par:<br \/>\n&#8211; Virement bancaire (les coordonn\u00e9es vous seront envoy\u00e9es dans le mail de confirmation de disponibilit\u00e9).<br \/>\n&#8211; Carte de cr\u00e9dit<br \/>\n&#8211; PayWay<br \/>\nLa r\u00e9servation est r\u00e9put\u00e9e ferme et d\u00e9finitive suite au virement de la caution.<br \/>\nLe solde restant sera pay\u00e9 \u00e0 l\u2019arriv\u00e9e.<\/p>\n<h3>Les tarifs comprennent:<\/h3>\n<p>TVA, nettoyage final, lits d\u00e9j\u00e0 pr\u00eats avec changement de linge hebdomadaire, serviette de bains et pour la cuisine, couverts, coussins, t\u00e9l\u00e9vision, chauffage (hiver), gaz, eau chaude, \u00e9lectricit\u00e9, vaisselle, cuisine compl\u00e8te, connexion wi-fi, coffre-fort, taxe de s\u00e9jour.<br \/>\nLes tarifs varient selon les p\u00e9riodes comme indiqu\u00e9 sur notre site.<br \/>\nLes tarifs des appartements prennent en compte le nombre des personnes qui peuvent y s\u00e9journer et ne comprennent pas celles ajout\u00e9es dans les lits-divans.<\/p>\n<h3>Annulation de r\u00e9servation<\/h3>\n<p>Dans ce cas, la (r\u00e9cession) du contrat est pr\u00e9vue.<br \/>\nSi la communication \u00e9crite de la r\u00e9tractation parvient dans les 30 jours pr\u00e9c\u00e9dant la date d\u2019arriv\u00e9e, le remboursement complet de la caution sera effectu\u00e9, dans les 7 jours suivant la r\u00e9c\u00e9ption de l\u2019annullation de r\u00e9servation.<br \/>\nSi la communication nous parvient \u00e0 compter des 29 jours avant l\u2019arriv\u00e9e, l\u2019acompte vers\u00e9 ne sera pas rembours\u00e9.<\/p>\n<p>\u00c0 d\u00e9faut de pr\u00e9sentation vous devrez payer le montant total du s\u00e9jour.<\/p>\n<h3>Animaux<\/h3>\n<p>Si tu es un propri\u00e9taire responsable et ton chien est \u00e9duqu\u00e9, il est accept\u00e9.<\/p>\n<h3>Utilisation<\/h3>\n<p>L\u2019appartement doit \u00eatre habit\u00e9 et utilis\u00e9 de mani\u00e8re responsable dans le respect de la tranquillit\u00e9 et des voisins.<\/p>\n<h3>Dommages<\/h3>\n<p>Une v\u00e9rification de l\u2019\u00e9tat de l\u2019appartement et des \u00e9quipements en cours sera effectu\u00e9e \u00e0 l\u2019arriv\u00e9e, en v\u00e9rifiant leur agr\u00e9ment.\u00a0Les locaux lou\u00e9s doivent \u00eatre restitu\u00e9s dans les m\u00eames conditions qu\u2019\u00e0 leur r\u00e9ception.\u00a0Dans le cas lointain o\u00f9 un dommage a \u00e9t\u00e9 caus\u00e9 \u00e0 l\u2019appartement lou\u00e9 et\/ou \u00e0 son contenu, vous devez en r\u00e9f\u00e9rer imm\u00e9diatement \u00e0 la propri\u00e9t\u00e9.\u00a0 Les \u00e9ventuels frais de r\u00e9paration ou de remplacement vous seront factur\u00e9s m\u00eame si le dommage est constat\u00e9 apr\u00e8s le d\u00e9part.<\/p>\n<h3>Responsabilit\u00e9s<\/h3>\n<p>La propri\u00e9t\u00e9 n\u2019assume aucune responsabilit\u00e9\u00a0\u2028- pour la perte ou le vol de biens et d\u2019effets personnels,<br \/>\n&#8211; pour le manque temporaire ou pour des pannes dans et autour de l\u2019appartement concernant les fournitures d\u2019eau et\/ou d\u2019\u00e9lectricit\u00e9, la connexion internet, le chauffage, ni pour tout changement dans les voies d\u2019acc\u00e8s, les itin\u00e9raires de circulation, le transfert et\/ou la fermeture de magasins, de soci\u00e9t\u00e9s, etc.,\u00a0\u2028- pour toutes les formes de nuisances sonores, telles que les travaux de construction, les r\u00e9parations de la route et d\u2019autres activit\u00e9s autour du b\u00e2timent,\u2028- pour des dommages mat\u00e9riels ou immat\u00e9riels subis \u00e0 l\u2019int\u00e9rieur ou autour de la maison.<\/p>\n<h3>Nettoyage<\/h3>\n<p>L\u2019h\u00f4te doit laisser l\u2019appartement propre et en ordre.\u00a0Dans la cuisine, la vaisselle doit \u00eatre lav\u00e9e et rang\u00e9e correctement, le lave-vaisselle doit \u00eatre vid\u00e9, ainsi que le r\u00e9frig\u00e9rateur et le cong\u00e9lateur.\u00a0S\u2019il vous pla\u00eet ne laisser aucune ordure \u00e0 l\u2019int\u00e9rieur de l\u2019appartement: dans l\u2019entr\u00e9e, derri\u00e8re le compartiment ascenseur, vous trouverez les poubelles pour la collecte s\u00e9lective (papier, verre, plastique), la poubelle (RSU) doit \u00eatre plac\u00e9 dans le bidon pr\u00e9vu \u00e0 cet effet, le long de l\u2019all\u00e9e.<\/p>\n<h3>D\u00e9fauts et r\u00e9clamations<\/h3>\n<p>Le client est pri\u00e9 de rapporter imm\u00e9diatement \u00e0 la propri\u00e9t\u00e9 toute plainte, au d\u00e9but de la p\u00e9riode de location, au sujet de la propret\u00e9 de l\u2019appartement et des \u00e9ventuels d\u00e9fauts pour qu\u2019elle puisse \u00eatre rem\u00e9di\u00e9.<\/p>\n<h3>Tabac<\/h3>\n<p>Dans les appartements il est strictement interdit de fumer ainsi que dans l\u2019entr\u00e9e, le long des escaliers et dans l\u2019ascenseur. Les fumeurs peuvent fumer seulement \u00e0 l\u2019ext\u00e9rieur sur les balcons et les terrasses.\u2028Nous vous demandons de respecter cette r\u00e8gle pour pr\u00e9server un climat sain et propre \u00e0 l\u2019int\u00e9rieur du b\u00e2timent.<\/p>\n<h3>Arriv\u00e9es\/d\u00e9parts<\/h3>\n<p>Arriv\u00e9es de 15 h \u00e0 20 h<br \/>\nD\u00e9part avant 11 h.<br \/>\nDiff\u00e9rentes heures d\u2019arriv\u00e9e\/d\u00e9part peuvent \u00eatre convenues avec la propri\u00e9t\u00e9.\u00a0 A l\u2019exception du mercredi, vous pourrez vous adresser directement \u00e0 notre Enoteca, sur la Piazza Umberto I, 20.<\/p>\n<h3>Contenu du site Web<\/h3>\n<p>La propri\u00e9t\u00e9 a fait de son mieux pour s\u2019assurer que les appartements, leur emplacement, leur environnement, leurs accessoires et leur mobilier soient d\u00e9crits aussi pr\u00e9cis\u00e9ment que possible et de mani\u00e8re v\u00e9ridique sur le site web, se r\u00e9servant la libert\u00e9 de d\u00e9placer et\/ou de remplacer le mobilier et les accessoires. La propri\u00e9t\u00e9 se r\u00e9serve le droit de changer, si n\u00e9cessaire,<\/p>\n<p>&#8211; toute information publi\u00e9e, y compris les tarifs, les photos, les descriptions,<br \/>\n&#8211; les termes et conditions.<\/p>\n<p>La propri\u00e9t\u00e9 attend des h\u00f4tes qu\u2019ils soient conscients du contenu des pr\u00e9sentes conditions g\u00e9n\u00e9rales et qu\u2019ils soient d\u2019accord avec elles. Dans tous les cas, l\u2019h\u00f4te a express\u00e9ment accept\u00e9 le contenu des pr\u00e9sentes conditions g\u00e9n\u00e9rales avec la r\u00e9servation. Les lois de la R\u00e9publique italienne sont en vigueur. 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